Customer Experience

Quintica is all about managing Customer Experience in the digital world.

We work with our clients to understand Customer Experience and then assist them to continually enhance the experience of their customers via any number of touch points.

Quintica achieves this through providing a Customer Experience as a Service (CXaaS) platform. The platform tightly integrates multiple SaaS offerings into a single platform improving operations across all functions of an enterprise, creating knowledge for management to enhance the Customer Experience, all in a secure, controlled environment.

Our Customer-Experience-as-a-Service integrates a bottom up approach to deliver on a business's end-user demands of reliability, speed, self-service and continuity with a top-down approach aligned to business targets, for example, customer. Our world class Services organisation providing Platforms, Consultancy, Implementations, Managed Services and Training.